Self-managed
Root access and infrastructure capacity, with the customer owning the operating system and application.
VPS
A smaller production footprint, with a clear boundary.
VPS capacity for defined workloads that need root access, monthly billing and a practical path to managed operations.
- Since 2009
- 99.9% uptime SLA
- P1 under 15 min
Infrastructure
VPS without the bargain-hosting assumptions.
This path is for legitimate business workloads with a technical owner, a known application and an understood support model. It is not positioned as anonymous commodity capacity.
Co-managed
A defined split for monitoring, patching, backups and escalation.
Managed
ZenoCloud owns the agreed server operating path and response boundary.
Operating boundary 01 02 03 04
Decide who owns the server after provisioning.
Support expectations must match the commercial model.
Access
Root access, authorized users, MFA and change controls.
Maintenance
Operating-system patching, maintenance windows and restart authority.
Protection
Backup scope, retention, restore responsibilities and security controls.
Response
Alert routing, incident ownership, customer dependencies and escalation.
Commercial model
Monthly VPS capacity.
The selected management level determines what is included beyond the virtual machine.
- Monthly capacity
- Defined support boundary
- Upgrade path to operated cloud or private VM fleet
Start with the workload