Application VMs
Virtual compute for web applications, APIs, internal systems and supporting services.
Cloud servers
Virtual compute for production workloads.
Cloud server configurations for applications, environments and client workloads, with an optional ZenoCloud operations layer.
- Since 2009
- 99.9% uptime SLA
- P1 under 15 min
Infrastructure
Start with the application, not a generic plan name.
The useful configuration depends on the workload, environments, traffic pattern, storage, backup path and who will operate it. We confirm these inputs before provisioning.
Environment separation
Production, staging and supporting services mapped to an explicit responsibility boundary.
Managed option
Monitoring, patching, backup coordination and incident response can be added by scope.
Operating boundary 01 02 03 04
Cloud server responsibility map.
The server is not the whole production system.
ZenoCloud infrastructure
Provisioned compute, storage and network within the contracted service.
ZenoCloud operations
Only the monitoring, maintenance, protection and response responsibilities named in scope.
Customer application
Application code, product decisions and business ownership remain with the customer unless stated.
Shared decisions
Capacity changes, release windows, recovery priorities and material architecture changes.
Commercial model
Monthly per-VM billing.
Configuration, location, capacity, tax and operating coverage are confirmed before order.
- Monthly VM unit
- Standard and custom configurations
- Operations quoted separately or as an included scope
Start with the workload